Shipping & Refund Policy
We offer the home delivery option to our customers with the option selected by them. OnlineChemistShop.com is in the service for fast delivery at your doorstep. Generally, customers place their order depending on their convenience and requirement. With good quality manufacturing and packaging services OnlineChemistShop.com provides you with two ways for shipping the product, for instance, with Express delivery option our company charges 100$ for the shipment and it takes usually three days’ time while with the option of Normal shipment, we charge for $25 with the delivery choice within a week period.
It is the most vital trait of OnlineChemistShop.com to provide our customer with the best product. However, in case, the customer finds any issue due to any concerned reason with their product then they can easily return or exchange the unused product within 3 to 5days. Some noteworthy points that the customer can see that OnlineChemistShop.com do not accept the return of used and damaged products once the payment is authorized from the customer side. Our company only accepts the product return in case the packaging or the product you received is damaged or expired from the company side. Soon you will receive the accurate product. If you have opted for the reimbursement choice then our company refunds your amount within 7 days duration once we get to know the required details.
However, we make sure that no customer would receive that experience. In case, your product is of not the same that you needed and mistakenly you ordered the different one, then you can with very much ease exchange the product with the needed one by opting for the exchange selection. After all the details filled correctly, you will again receive the confirmation message or email from OnlineChemistShop.com that you can further confirm or track with our team.
Once the amount authorization is complete from our side, then you cannot cancel the order once placed. In case the order that you placed get out of stock after payment then, in that case, your order will be automatically get canceled. Once we receive the details, then our company refunds your amount within 7 working days. However, OnlineChemistShop.com makes sure that we do deliver best products availability in required amount to the customers.